The HBA Industry Guide to Patient Centricity

This guide is here to inspire and educate, not to prescribe. Inside, you’ll find highlights fromevents and conversations held from 2024–2026, including practical ideas, and emerging best practices that make patient centricity feel clear and doable. There’s no single “right” way to embed patient-centric ways of working; it’s a continuum that evolves with your teams, partners, and communities. Use these snapshots to spark conversations, pilot newapproaches, and, ultimately, advance patient outcomes while supporting business goals and learning across the industry. Member Price $0,€0.